Srapsware
🚀 DevOps Support

DevOps Support & Infrastructure Management

24/7 DevOps support to keep your infrastructure running smoothly. CI/CD pipeline management, monitoring, incident response, and optimization.

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DevOps Support Services

Complete infrastructure and deployment support

CI/CD Pipeline Management

Maintain and optimize your deployment pipelines. Jenkins, GitLab CI, GitHub Actions, CircleCI, Travis CI support. Automated testing, builds, deployments.

Pipeline optimization
Automated deployments
Rollback capabilities

Infrastructure Management

Manage cloud infrastructure on AWS, Azure, GCP. Infrastructure as Code with Terraform, CloudFormation, Ansible. Server provisioning and configuration.

Infrastructure as Code
Auto-scaling setup
Cost optimization

Monitoring & Alerting

24/7 infrastructure monitoring with Datadog, New Relic, Prometheus, Grafana. Custom dashboards, real-time alerts, performance metrics tracking.

Real-time monitoring
Custom alerts (Slack, PagerDuty)
Performance dashboards

Incident Response

Rapid response to production issues. 15-minute response time for critical incidents. Root cause analysis, hotfixes, post-mortem reports.

15-minute response time
On-call engineer 24/7
Post-mortem analysis

Security & Compliance

Security hardening, vulnerability patching, compliance audits. SSL certificate management, firewall configuration, backup strategies.

Security patching
Backup and disaster recovery
Compliance audits

Performance Optimization

Optimize application and infrastructure performance. Database query tuning, caching strategies, load balancing, CDN configuration.

Performance profiling
Database optimization
Caching implementation
24/7
Support Available
99.9%
Uptime Guarantee
15min
Response Time
200+
Clients Supported

DevOps Support Plans

Flexible support plans to match your needs

Essential

$2K-5K
per month
  • Business hours support (9-5 MT)
  • 4-hour response time
  • Basic monitoring and alerts
  • Up to 40 hours/month support
  • Email and Slack support
  • Monthly performance reports

Best for: Startups and small teams with predictable workloads

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POPULAR

Professional

$5K-10K
per month
  • 24/7 support coverage
  • 1-hour response time
  • Advanced monitoring + PagerDuty
  • Up to 80 hours/month support
  • Dedicated DevOps engineer
  • CI/CD pipeline optimization
  • Infrastructure as Code management
  • Quarterly infrastructure audits

Best for: Growing businesses with mission-critical applications

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Enterprise

$10K+
per month
  • 24/7 dedicated support team
  • 15-minute response time
  • Enterprise monitoring + SOC
  • Unlimited support hours
  • Multi-cloud infrastructure
  • Custom SLA (99.9% uptime guarantee)
  • Disaster recovery planning
  • Compliance audits (SOC 2, ISO)

Best for: Large enterprises with complex infrastructure

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Docker
Kubernetes
AWS
GitHub

DevOps Technology Stack

Industry-standard tools for infrastructure and deployment

Docker

Docker

Expert
Kubernetes

Kubernetes

Expert
AWS

AWS

Expert
GitHub

GitHub

Expert
GitLab

GitLab

Advanced
Jenkins

Jenkins

Advanced
Terraform

Terraform

Advanced
Ansible

Ansible

Advanced
4
Expert Level
4
Advanced Level

Infrastructure We Manage

DevOps support across diverse platforms

fericart
completed
Mobile AppE-commerce

fericart

Online vegetable and grocery store

WordPress
Swift
Kotlin
+1
jupitec
completed
WordPressWeb Development

jupitec

Jupitec Consulting experts bring wealth of experience, expertise, and added value to the client's respective project disciplines.

WordPress
PHP
Usariart
completed
E-commerceWoocommerce

Usariart

Online art gallery

WordPress
PHP
Tostishop
completed
WordPressWoocommerce

Tostishop

Tostishop is online and offline store for jewelry, beauty, cosmetics and personal care. It’s a women lead company.

WordPress
PHP
Global network pro
completed
MagentoE-commerce

Global network pro

California based IT hardware and solutions provider.

Magento
PHP
JavaScript
Souq360
completed
E-commerceMagento

Souq360

Magento 2.4 website

Magento
PHP

What Our DevOps Clients Say

Reliable support for growing businesses

"Srapsware is best for server less and modern web application technologies. I suggest you try there services."
Blucloud
Owner at Blucloud
UK

Frequently Asked Questions

What is included in DevOps support?
DevOps support includes: 1) Infrastructure management (AWS/Azure/GCP), 2) CI/CD pipeline maintenance and optimization, 3) 24/7 monitoring with alerts, 4) Incident response and troubleshooting, 5) Performance optimization, 6) Security patching and compliance, 7) Backup and disaster recovery, 8) Cost optimization recommendations, 9) Monthly reports and infrastructure reviews. We handle everything from deployments to scaling to security.
What is your response time for incidents?
Response times by plan: Essential: 4 hours (business hours only). Professional: 1 hour (24/7 coverage). Enterprise: 15 minutes (dedicated team). Critical incidents (site down, data breach) get prioritized across all plans. We use PagerDuty for on-call rotations. Average resolution time: Minor issues: 2-4 hours, Major incidents: 4-8 hours, Critical outages: Same-day resolution with post-mortem.
Do you support multiple cloud providers?
Yes, we support: AWS (most common) - EC2, RDS, Lambda, ECS, EKS, S3. Azure - VMs, App Service, AKS, SQL Database, Functions. Google Cloud - Compute Engine, GKE, Cloud Run, Cloud SQL. Also: DigitalOcean, Linode, Heroku, Vercel, Netlify. Multi-cloud: Manage infrastructure across multiple providers with unified monitoring and deployments. Hybrid cloud: On-premise + cloud integration.
Can you help migrate to new infrastructure?
Yes, migration services included in support plans: Assessment: Audit current infrastructure, identify improvements. Planning: Migration strategy (rehost/replatform/refactor). Execution: Phased migration with zero-downtime cutover. Validation: Performance testing and smoke tests. Optimization: Right-sizing instances, cost optimization. Typical migrations: Legacy servers to AWS/Azure, Monolith to microservices, Self-managed to managed services. Timeline: 4-12 weeks depending on complexity.
What monitoring tools do you use?
Our monitoring stack: Infrastructure: Datadog, New Relic, Prometheus + Grafana. Application: APM tools (trace requests, find bottlenecks). Logs: ELK Stack (Elasticsearch, Logstash, Kibana) or Splunk. Uptime: Pingdom, UptimeRobot for endpoint monitoring. Alerts: PagerDuty, Slack, email integration. Custom Dashboards: Real-time metrics for CPU, memory, disk, network, application errors, response times. We set up dashboards specific to your application.
How do you ensure 99.9% uptime?
Our uptime strategy: 1) Redundancy - Multi-AZ deployments, load balancers, auto-scaling. 2) Monitoring - 24/7 monitoring with instant alerts. 3) Automation - Auto-healing, automated backups, failover procedures. 4) Proactive - Performance optimization before issues occur, security patching, capacity planning. 5) Incident Response - On-call engineer, documented runbooks, rapid troubleshooting. 6) Testing - Regular disaster recovery drills. SLA: 99.9% uptime = maximum 43 minutes downtime/month. Enterprise plans include custom SLAs.

Need Reliable DevOps Support?

24/7 infrastructure management, monitoring, and incident response. Keep your systems running smoothly with expert DevOps support.

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contact@srapsware.com
+91 79823 77273