Frequently Asked Questions

We offer comprehensive software development services including web development (React, Next.js, Node.js), mobile app development (iOS, Android, React Native), cloud solutions (AWS, Azure, GCP), DevOps, AI/ML integration, e-commerce platforms, and enterprise software solutions. We handle everything from initial consultation and design to development, testing, deployment, and ongoing maintenance.

We work with clients across various industries including e-commerce, healthcare, fintech, manufacturing, logistics, education, real estate, and SaaS startups. Our team has experience building HIPAA-compliant healthcare systems, PCI DSS certified payment platforms, and scalable e-commerce solutions handling millions of users.

We are a remote-first company with team members in 15+ countries. This allows us to provide 24/7 support and work with clients globally. We use modern collaboration tools like Slack, Zoom, Jira, and GitHub to ensure seamless communication and project management regardless of location.

Simply contact us through our contact form, email, or phone. We will schedule a free consultation call to discuss your project requirements, goals, and timeline. After understanding your needs, we will provide a detailed proposal with scope, timeline, and pricing. Once approved, we will kick off the project with a discovery phase.

Project costs vary based on complexity, features, and timeline. A simple website starts at $5K-10K, a complex web application ranges from $30K-100K+, and mobile apps typically cost $40K-150K+. Enterprise solutions can range from $100K to $500K+. We provide detailed quotes after understanding your requirements during the consultation.

We typically structure payments in milestones: 30% upfront to start the project, 40% upon completion of development and testing, and 30% upon final delivery and deployment. For larger projects, we can arrange monthly payment plans. We accept bank transfers, credit cards, and international payment methods.

We offer both. Fixed-price projects work best when requirements are well-defined and scope is clear. Hourly billing ($80-150/hour depending on expertise level) is better for ongoing maintenance, consulting, or projects with evolving requirements. We can also provide dedicated team models for long-term engagements.

No hidden costs. Our proposals clearly outline all costs including development, design, testing, deployment, and project management. Third-party costs like domain names, hosting, SSL certificates, and API licenses are identified separately. We provide transparent pricing and regular budget updates throughout the project.

We follow an Agile development methodology with 2-week sprints. Our process includes: 1) Discovery & Planning (requirements gathering, wireframes, technical architecture), 2) Design (UI/UX mockups, design system), 3) Development (iterative coding with regular demos), 4) Testing (QA, automated tests, security audits), 5) Deployment (production launch, monitoring), and 6) Maintenance (ongoing support, updates, bug fixes).

Timelines vary by project complexity. A simple website takes 4-8 weeks, a medium-complexity web application takes 3-6 months, and large enterprise systems can take 6-12+ months. Mobile apps typically require 3-6 months. We provide a detailed timeline with milestones during the proposal phase and send weekly progress updates.

Yes! We provide weekly status reports via email, bi-weekly demo sessions to show working features, daily updates in our project management tool (Jira or Trello), and 24/7 access to our communication channels (Slack, email). You will always know what has been completed, what is in progress, and what is coming next.

Yes, we welcome feedback and changes. Minor adjustments within the original scope are included. Major changes that affect timeline or complexity are evaluated for additional time and cost. We follow Agile methodology specifically to accommodate evolving requirements and ensure the final product meets your needs.

We use modern, proven technologies: Frontend (React, Next.js, TypeScript, Tailwind CSS), Backend (Node.js, Python, Java, .NET), Databases (PostgreSQL, MongoDB, Redis), Cloud (AWS, Azure, GCP), Mobile (React Native, Swift, Kotlin), DevOps (Docker, Kubernetes, Terraform, Jenkins, GitHub Actions), and AI/ML (TensorFlow, PyTorch, OpenAI GPT-4).

Security is our priority. We implement HTTPS/SSL encryption, OAuth 2.0 and JWT authentication, input validation and sanitization to prevent SQL injection, OWASP Top 10 security practices, regular security audits and penetration testing, data encryption at rest and in transit, GDPR/HIPAA/PCI DSS compliance when required, and secure coding practices with code reviews.

Yes, absolutely. You own all source code and intellectual property upon project completion. We provide complete source code in a GitHub/GitLab repository, comprehensive documentation including API docs, deployment guides, and architecture diagrams, code comments and README files, database schema documentation, and user manuals and admin guides.

We have extensive experience building compliant applications. For HIPAA (healthcare), we implement encrypted data storage, audit logs, access controls, and business associate agreements. For PCI DSS (payments), we use tokenization, secure payment gateways, and never store card data. For GDPR, we implement data privacy controls, consent management, and right-to-deletion features.

Yes! We offer multiple support plans: Essential Plan ($1K-2K/month) includes bug fixes, security updates, and email support. Professional Plan ($3K-5K/month) adds feature enhancements, performance monitoring, and priority support. Enterprise Plan ($5K+/month) provides 24/7 support, dedicated team, and SLA guarantees. All projects include 30 days of free post-launch support.

We provide 30 days of free bug fixes after launch. Our team monitors applications 24/7 with alerting systems. If critical issues arise, we respond within 1-4 hours depending on your support plan. We maintain comprehensive documentation and runbooks for quick issue resolution. For peace of mind, we recommend our maintenance plans with guaranteed response times.

Absolutely! We provide legacy system maintenance, performance optimization and scaling, security audits and hardening, feature additions and enhancements, bug fixing and troubleshooting, cloud migration services, code refactoring and modernization, and integration with third-party systems. We can work with codebases in any technology stack.

We follow semantic versioning (major.minor.patch) for all releases. Security patches are deployed immediately. Minor updates with new features are released monthly. Major updates with breaking changes are planned and communicated in advance. All updates go through staging environment testing before production deployment. We maintain detailed changelogs and release notes.

You will have a dedicated team including a Project Manager (single point of contact), Senior Developers (2-3 engineers based on project size), UI/UX Designer (for interface design), QA Engineer (for testing), and DevOps Engineer (for deployment and infrastructure). For larger projects, we can provide a Solutions Architect and dedicated Business Analyst.

We offer flexible communication options: Slack workspace for daily discussions and quick questions, Zoom/Google Meet for weekly calls and demos, Email for formal communications and documents, Jira/Trello for task tracking and progress, GitHub/GitLab for code reviews and technical discussions, and scheduled status calls (weekly or bi-weekly based on your preference).

Our team spans multiple time zones enabling 24/7 coverage. We align our working hours to overlap with yours for 4-6 hours daily to ensure real-time collaboration. For US clients, we have teams in EST and PST. For European clients, we have teams in CET and GMT. We schedule meetings at mutually convenient times.

Yes! We offer dedicated team models starting at $15K/month for a full-time senior developer. A typical dedicated team includes 2-3 developers, 1 QA engineer, 1 project manager for $40K-60K/month. This model is ideal for long-term projects, ongoing product development, or when you need flexible scaling. Teams work exclusively on your project.